B999 cast Privacy Policy
Protecting your personal information is our top priority. This policy clearly explains how b999 cast collects, uses, and stores your data.
Overview
B999 cast is a trusted, mobile-friendly gaming and entertainment platform for users in Bangladesh. We believe your personal data is an asset, and protecting it is our ethical responsibility. This Privacy Policy is designed to be fully transparent — it explains what information we collect, why we collect it, and how we keep it secure. If you register or use our services on b999 cast, this policy applies to you. We never sell your data to third parties and are committed to operating with complete transparency.
What Information We Collect
Certain information is necessary to deliver a reliable service on the b999 cast platform and to keep your account secure. We only collect data that is directly required to maintain service quality — nothing more. Below is a detailed breakdown of the information we collect, organized by category.
During registration, you will need to provide your name, email address, mobile number, date of birth, and a password. This information is used to verify your identity and manage your account.
Technical information is collected automatically, including your device type, operating system, browser name and version, IP address, and screen resolution.
During deposits and withdrawals, we record your mobile banking number (bKash, Nagad, Rocket), transaction amount, and timestamp. We do not store full card numbers or bank account details.
Behavioral data — including which games you played, how long you spent on the platform, which pages you visited, and which features you used — is collected to help improve our services.
Important: b999 cast collects sensitive national ID numbers or passport details only when identity verification is required and strictly in accordance with applicable law. Such information is stored with the highest level of security and automatically deleted once verification is complete.
Why & How We Use Your Information
B999 cast uses collected data only for specific, legitimate purposes. Your information is never sold to advertisers or used for anything unrelated to our services. The key purposes are outlined below.
- Account Creation & Management: Your information is used to complete the registration process, keep your login secure, and track any changes made to your account.
- Payment Processing: Transaction data is analyzed to process BDT deposits and withdrawals securely and to prevent fraud.
- Customer Support: If you run into an issue or need support, we can review your account and transaction history to resolve it quickly.
- Security & Fraud Prevention: Device and IP information is analyzed to detect suspicious login attempts, multiple account creation, or fraud.
- Service Improvement: We analyze usage patterns to continuously improve the platform's games, layout, and mobile experience.
- Legal Compliance: Certain records must be retained to meet the requirements of applicable Bangladeshi laws and regulatory bodies.
- Sending Important Notifications: Notifications regarding account security, transaction confirmations, or policy changes will be sent to your registered email address or mobile number.
B999 cast never shares your personal information with third parties for marketing purposes. If we ever need to send you promotional communications, you will always have the option to consent or opt out. We follow a data minimization principle — we only use what is necessary, nothing more.
Cookies & Tracking Technologies
B999 cast uses cookies and similar technologies to keep the website running properly and to improve your browsing experience. Cookies are small text files stored in your browser that help recognize you on return visits. They do not harm your device or access your personal files. You can control or disable cookies through your browser settings at any time, though doing so may limit certain features.
What Types of Cookies We Use
These cookies are essential for core platform functions such as maintaining login sessions and storing security tokens. The website cannot operate properly without them and they cannot be disabled.
These cookies help us understand how users interact with the platform. All data collected is fully anonymized and used solely to improve the quality of our service.
These cookies remember your language preference, theme, and other personalized settings so your experience matches your preferences on every visit.
Security cookies are used to prevent CSRF attacks, protect the login process, and detect unusual activity. They safeguard your account against unauthorized access.
B999 cast does not use third-party advertising cookies and does not share your browsing data with any ad networks. You can delete existing cookies or block new ones through your browser settings at any time. Please note that disabling essential cookies may cause login and payment features to stop working correctly.
Data Storage & Security Measures
B999 cast stores your personal data to the highest technical standards. All data is held on encrypted servers, with multiple layers of security in place to prevent unauthorized access. Our security team conducts regular system audits and promptly addresses any vulnerabilities identified. Your password is never stored in plain text — it is always protected using strong hashing algorithms.
How Long We Retain Your Data
Your data is retained for as long as your account remains active. Upon receiving a closure request, we delete your personal information within 30 business days. However, certain transaction records may need to be kept for a defined period due to legal obligations. Under Bangladesh's financial regulations, payment transaction records must be retained for a minimum of five years. Once that period has passed, those records are also securely deleted. We have set separate retention periods for each data category, with automated deletion processes in place accordingly.
Security Incidents: In the event of a data breach, b999 cast will promptly notify affected users and inform the relevant regulatory authorities as required by law. Immediate action will be taken to limit any potential harm.
Sharing Information with Third Parties
B999 cast does not sell your personal data to any third party. However, limited information may need to be shared with trusted partners to keep our services running smoothly. In such cases, only the minimum necessary data is shared, and all partners are required to comply with our privacy standards. The circumstances under which data may be shared are detailed below.
- Payment Processor: Financial information is shared as needed to process transactions with mobile banking services such as bKash, Nagad, or Rocket. This data is also protected under each payment gateway's own security policy.
- Technology Service Providers: We work with trusted technology partners for hosting, server management, and cybersecurity services. They are contractually bound to maintain the confidentiality of your data.
- Legal Authorities: If a lawful order is received from a Bangladeshi court or regulatory authority, we may be required to disclose relevant information in compliance with the law. Due legal process is followed in all such cases.
- Fraud Prevention Service: Limited device information may be shared with specialized security services to protect your account and detect fraud.
Outside of the cases mentioned above, b999 cast does not share your data with third parties. Before entering any new partnership, we conduct a privacy impact assessment and update this policy as needed to keep users informed. Our goal is to always maintain your trust.
Your Data Rights
B999 cast believes every user should have full control over their own data. We therefore guarantee the rights outlined below. To exercise any of these rights, you can contact our support team at any time — we will respond to your request within 30 business days.
You can request to see all the information we hold about you at any time. Upon request, we will provide a full data report. This service is completely free of charge.
If any of your stored information is incorrect, you can request a correction. Details such as your name, address, mobile number, or email can be updated.
If you close your account, you may request that your personal data be deleted. All data not subject to legal retention obligations will be removed within 30 days.
You can request a download of your personal data in a structured format, allowing you to transfer it elsewhere if you choose.
You may object to the use of your data for specific purposes. Requests to stop using your data for marketing or analytics will be honored.
You can request that the processing of your data be temporarily restricted until any dispute is resolved.
To exercise any of these rights, please reach out to our support team. Once we verify your identity, we will process your request as quickly as possible and keep you informed throughout. If a request is declined, we will clearly explain the reason.
Policy Updates & Contact Us
B999 cast may update this Privacy Policy from time to time. Changes may be necessary due to regulatory updates, technological developments, or an expansion of our services. If any significant changes are made, advance notice will be sent to your registered email address or mobile number. The date shown at the top of the page reflects the most recent update. We recommend visiting this page regularly to stay informed of the latest version.
Continued use of the platform after any changes take effect will be considered your acceptance of the updated policy. If you object to any change, please contact us or request account closure before the change takes effect. We always value your feedback and are ready to address any concerns.
Contact Support
For any privacy-related questions, requests, or complaints, please contact our support team. We aim to respond within 48 hours.
Email: support@b999cast.com
Get Started Safely Today
Your data is completely safe with b999 cast. Join the millions of users across Bangladesh and register with confidence — enjoy our mobile-friendly gaming experience with the peace of mind that your privacy is our top priority.